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About Us Stronghold Miniatures 35 Swanlow Lane Over Winsford Cheshire CW7 1JD Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. MINIMUM ORDER £10 Orders may be placed via the web site, Please email lists ; Credit cards will not be charged until the item is dispatched. Accept Visa/Mastercard/Switch/Delta Shipping And Handling The order will be sent by cheapest available method, unsigned for service, unless otherwise requested. 15% UK At cost to the rest of the world. Please note the web site has guides set at 20% for EEC and 30% for the Rest of the World. These prices hold true for parcels below 2KG in weight. Above this weight the price increases. Thus please only use the postal charges displayed on a web site order as a guide. Delivery Schedule Metal items are normally despatched straight away, unless it is a large order. Please allow at least 28 days for production of all resin items. At busier times, or when a mould needs to be replaced, these lead times may be exceeded. Please use them as a guide only. Back Orders All items are made to order. I hold minimal stocks of resin items because of space restrictions in my workshop. Tax Charges Stronghold Miniatures is not VAT registered therefore overseas buyers can't currently reclaim this cost. Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. Guarantee Should your ordered products arrive damaged Stronghold Miniatures will replace them if you return them to us at your own expense. If you wish to insure your parcel please tell us at the point of ordering for a quote. Reaching Us Stronghold Miniatures 35 Swanlow Lane Over Winsford Cheshire CW7 1JD Privacy Policy Stronghold Miniatures do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes Returns Policy Should your ordered products arrive damaged Stronghold Miniatures will replace them if you return them to us at your own expense. Remittance Terms Payment on dispatch of goods ©STRONGHOLD MINIATURES 2003,2004,2005, 2006, 2007